FAQ > Price and Payment Plans
Here is where you will be able to learn about our prices and plans, including purchasing extra coins, changing payment plans, payment charges, and more.
To view all Payment Plans, click here for more information.
A. Global Step Academy online requires a dedicated coin to book a lesson. You can choose a price plan that suits your child's needs based on how often they want to take lessons and whether they need to take more than one course.
A. To find out your payment plan, access your student account and find "Upgrade Plan" under the "Account" tab.
A. You can change your payment plan by accessing the Upgrade Plan page as shown above. You will be able to change your payment plan, up until one business day before your current charge date, by clicking on the pull down tab shown in the image below, and clicking the yellow "Update Plan" button to finalize the change.
If a pull down menu does not show on your "Upgrade Plan" page, please contact Student Relations one business day before your current charge date.
A. You can change your plan monthly, whether you would like to switch to GSA Community plan, become an enrolled student, or to take more lessons during the month.
To change your payment plan, please contact our Student Relations team.
A. Coins can be kept in your account for up to 5 months.
A. Charge dates can be changed anytime, as long as you inform us 3 business days prior to your current charge date.
A. We do not accept payment by bank transfer. We ask that you pay by credit card.
A. We accept JCB, VISA, MasterCard, American Express, Diners Club, DISCOVER.
A. You can drop out of your plan monthly, whether you want to switch to a Community plan, or suspend your account and take a break by suspension for a while; if you plan on taking a suspension from GSA, please contact our Student Relations team for more information. You are allowed to be suspended for up to 6 months, and no fees will be charged during this time. To drop out of your payment plan, switch your plan, or to withdraw temporarily, please contact our Student Relations team
A. To quit GSA, please contact our Student Relations team.
After you submit your withdrawal application, the withdrawal procedure will be completed in about 3 business days. Please apply for withdrawal within at least 3 business days before the start of the next usage month. If you do not make an application within 3 business days, you will be withdrawn from the usage month after the next month.